Privacy Policy

Last updated: October 22, 2026

Fur Get Me Not helps you and the people in your household keep track of your pets' care. This policy explains what information the app collects, where it is stored, who can see it and how to delete it.

Your account

To use the app you sign in with your email address (we email you a one-time code) or with a password, or on iPhone with Sign in with Apple. We keep your email address, the display name you choose and an account ID. If you use Sign in with Apple and choose "Hide My Email", we only receive Apple's private relay address.

If you turn on Face ID, fingerprint or PIN login, Face ID and fingerprint / face unlock are handled entirely by your phone; the app only learns whether it succeeded. Your PIN is stored on your phone as a one-way scrambled code (a hash) and is never sent to us.

Information you add

The app stores what you enter: your pets' profiles and photos, routines, activity logs, medications, vet records, scanned documents, appointments, sitter notes and household contacts (such as phone numbers for you and a backup contact).

This information is saved on your device and synced to our cloud database, hosted by Supabase, so it stays up to date on every phone in your household and is not lost if you change phones. It is sent over encrypted connections and stored encrypted.

Household sharing

Everything you add belongs to your household. Anyone you invite to your household (family members or a sitter) can see and change your household's pets and records, and can see your display name and who logged each activity. Only the household owner can create invites. Invite codes expire after 7 days and can be used once.

AI scanning (Pro)

When you choose to scan a medication label or vet document, that photo or PDF is sent over an encrypted connection to our scanning service, which uses Anthropic's Claude AI to read the text and return the details to the app. The scanning service does not keep the file or the results. Anthropic processes the file under its commercial terms and does not use it to train its models. Scanning only happens when you tap the scan button. If you save the scan to your records, it is stored and synced like anything else you add.

Subscriptions and payments

Pro subscriptions are purchased through Apple on iPhone and through Google Play on Android. Apple or Google handles all payment information; we never receive your card details. The app checks with Apple or Google Play whether your subscription is active.

Sharing outside the app

When you share a Sitter Pass or send records to your vet, the app creates a PDF on your device and opens your phone's share sheet. It goes only to the people or apps you choose.

Service providers

• Supabase: sign-in and the cloud database that stores and syncs your household's information.
• Vercel: hosts our website and the scanning service.
• Anthropic: reads documents you choose to scan.
• Apple: Sign in with Apple and subscription purchases on iPhone.
• Google: subscription purchases on Android, through Google Play.

These providers process information only to run the app for us. Like most online services, they may keep short-lived technical logs (such as IP addresses) for security and reliability.

What we don't do

• No advertising and no ad tracking.
• No analytics or tracking tools.
• We don't sell your information or share it with anyone other than the people in your household and the service providers above.

The app loads its fonts from Google Fonts, which means Google receives your device's IP address when the app starts, as with any website that uses Google Fonts.

Deleting your data

You can delete your account at any time in the app: tap your initial (top right) → Delete account. This permanently deletes your account. If you own your household, it also deletes the household and all of its pets, records and documents for everyone in it. If you joined someone else's household, you are removed from it; what you logged there stays with that household.

Information is kept until you delete it or your account. Deleting the app removes the copy on your phone but not your account. Cancelling a subscription is separate: on iPhone, go to Settings → your name → Subscriptions; on Android, open the Google Play Store → your profile picture → Payments & subscriptions → Subscriptions. You can also email us to ask for a copy of your information or to have it deleted.

Children

The app is not directed to children under 13 and we do not knowingly collect information from them.

Changes

If this policy changes, we will update this page and the date above.

Contact

Questions? Email support@furgetmenotpet.com.